That also comes with 20GB of cloud storage for any photos you want to sync to your account.īy subscribing to Creative Cloud, you not only ensure support for your camera, but you’ll get new features as soon as they’re released. If you’re ready to upgrade, you can get the Creative Cloud Photography Plan, which comes with Lightroom, Lightroom Classic and Photoshop, for just $9.99/month. If you’re having trouble, check for updates in the Creative Cloud app on your computer. For a complete list of supported cameras, visit the Adobe website.Īnd if you are a Creative Cloud subscriber, you still might not have the most recent version of your Lightroom software.
If you’re on Lightroom version 6 (the last perpetual version of Lightroom), your camera might be newer to where it’s not supported. If you’ve been holding off as long as possible to invest in the Creative Cloud ecosystem … you’ll soon realize that you might not have much of a choice. This will allow you to import your JPEG files - just be sure to save your RAW files manually to your computer. You can use this for free to convert your files to the Adobe standard DNG format, which you’ll then be able to import into Lightroom.Īnd if you want an easier workflow until the point Lightroom supports your camera, try shooting in RAW+JPEG. Until then … your best option is to use the software that your camera manufacturer provides, or to use Adobe DNG Converter ( Mac / Windows). Adobe usually updates its photography software on a monthly basis, so chances are, that camera will be supported with the next update. If you are one of the lucky first few to get a new camera, congrats! But along with that comes lack of support from some software. So, what gives? Why can’t you open your files? There are three reasons why this might happen.
You got that fancy new camera during an after-Christmas sale, and you’re ready to go out and photograph! But when you get back and try to import photos, you suddenly find yourself unable to do so in Lightroom or Lightroom Classic.
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